Keats House Health Centre, Bush Fair, Harlow, Essex, CM18 6LY

Online: Contact Us Online
Telephone: 01279 215 354 ( Out of Hours: 111 )

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Registering with Us

  • Registration will need to be completed before you can book an appointment with us.
  • Please allow five working days from submitting the form for registration to be completed, we will send a text to confirm you are registered with us. 
  • You will remain registered with your previous GP until you are fully registered with us. We cannot issue any repeat prescriptions until we receive confirmation of your past medical history and medication so do ask your previous GP for a supply.
  • Please contact the practice if you are registering children (under 16 years old) in your care before completing an online registration.

Register Online

Step 1: Check Catchment Area

Please confirm that you live within our Practice Catchment Area:

Step 2: Complete a Patient Registration Form

Our online registration form will collect your details, a brief outline of your medical history and record your preferences. This information may be added to your record and will allow us to begin to provide you with medical services.

Step 3: Register for Online GP Services and Upload ID

Please register for Access to Online GP Services. To register for online services we do require a copy of your photo identification (passport, driving license or EU Identity card). You can upload a copy of your identity with the 'Upload ID' button below, or if you prefer to submit your documents in person please speak to the reception team.

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I do not want to register online

If you prefer not to register online please complete the following steps:

  1. Use our Practice Catchment Area Tool to ensure you live with our catchment area.
  2. Download and complete a GMS1 Permanent Patient Registration form (also available from reception).
  3. Return your completed registration forms to reception along with your photo id.

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New Registrations Check

All newly registered patients are advised to attend for a health check with our Healthcare Assistants or our Practice Nurses, this will provide details of your medical history from the start. Children under the age of 5 years do not require a health check but parents and guardians should be able to provide immunisation details.

Please note, you will not be registered with The Ross Practice until you have made AND attended a new patient health check with a member of our practice nursing team.

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Temporary Residents

The Doctors are happy to see patients who are temporarily resident in the Practice area should medical advice be required. In this instance persons wishing to be treated should state that they are a temporary resident when reporting to reception.

To register you will need to bring your passport and complete our Temporary Resident Registration form which can be downloaded here or is also available from reception.

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Valid forms of ID

To register we require photo ID (passport, drivers licence or EU Identity card).

If you are homeless or of no fixed abode, then although it is helpful to have photo ID you can register without any.

Any other ID such as an HC2 Certificate, Rough Sleepers' Identity badge, Hostel registration or mail forwarding letter would also be helpful but again we will register you even if you don't have these. As we know it is more important that you can access health care when you need it.

If you are unsure on how to register, please ask at reception and they can help you to complete the registration process.

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Accountable Named GP for All Patients

All patients registered at The Ross Practice have a named doctor who has overall responsibility for your care and support. If you choose to see another doctor at the surgery you are entirely free to go on doing so exactly as before.