Keats House Health Centre, Bush Fair, Harlow, Essex, CM18 6LY

Online: Contact Us Online
Telephone: 01279 215 354 ( Out of Hours: 111 )

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Practice Clinics & Services

To make an appointment for any of the clinics services below, please contact our reception staff.


It is helpful to know if you have a Carer (someone who takes on an unpaid caring role) or if you are a Carer for someone else. We have a page dedicated to Carers where you can also register with us as a carer so we can provide you with additional support.

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J9 Domestic Abuse Initiative

Practice Staff at The Ross Practice are J9 trained.

They can help you to obtain information to access the support you need. Just ask one of our staff to assist you in speaking to the appropriate member of our team.

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Practice Services

In conjunction with the Practice Team, we perform:

  • Full Family Planning services including sexual health advice for all ages in strict confidence.
  • Cervical Screening (See below) 
  • Immunisations, including a Travel clinic 
  • Asthma, COPD, Diabetic and Cardiovascular clinics 
  • Health Promotion advice such as anti-smoking, healthy living and dietetics 
  • Minor Operations and 24 hour Blood Pressure Testing 
  • Full child development services 
  • Antenatal & postnatal clinics 
  • Shared Care Teamwork with Drug & Alcohol Team

Please ask at Reception for specific details.

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Cervical Screening

The leaflet 'NHS Cervical Screening' tells you about cervical screening.

It aims to help you choose whether or not to take part in the NHS Cervical Screening Programme.

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District Nurses & Health Visitors

Provide nursing advice and help in your home and in their clinic. 

Tel: 01279 698 671 CARE OF THE ELDERLY

We have Community Nurses dedicated to caring for the elderly and housebound. We also offer annual health checks for patients over 75yrs. These are carried out by a Practice Nurse or, if you are unable to attend surgery, a Community Nurse will visit you. If you need this service, please contact the surgery to arrange.

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Community Mental Health Team

Based at The Lantern Centre, Latton Bush. Referrals are via the Doctor or the hospital psychiatric service.

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Our Dietician Holds clinics every three weeks and helps run our Diabetic Clinic. "Group" sessions are also available for newly diagnosed diabetics. Referrals are made by the Doctors and Practice Nurses.

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Free Chlamydia Test

If you are between the ages of 15- 25 you can have a free Chlamydia test ... This is done on a urine sample. The results are confidential and can be sent to your mobile phone. Ask the doctors, advanced nurse practitioners or nurses for the test. For more information about Chlamydia and the national screening programme visit

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Radiology Services

For information on GP Direct Access Radiology Services, please see our Local Care & Support page.

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Routine Check-Ups

Patients aged 16-74 who have not attended the surgery for 3 years, may book an appointment for a routine check-up. Ask Receptionist for details.

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Private Non-NHS Work

Medical Examinations (Non-NHS)

Certain services provided by the Doctors are not covered by the NHS and fees are payable for such items as:

  • HGV & PSV licences
  • Elderly driver licences       
  • Insurance
  • Pre-employment medicals
  • Private certificates          
  • Holiday vaccinations
  • Insurance claims           
  • Fitness for sports

Please inform the receptionist or ask to speak to the Reports Clerk for such services. Charges are payable at the time of attendance, and the BMA recommended scale of fees is on display at the reception desk. For further information please see Why do GP’s charge?

Medical Certificates

Self-certificates are available from your employer for sickness of up to one week. Any certificate required from the Doctor for periods up to the first week can only be provided as a private certificate for which there is a charge.

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Social Prescribing

At its most basic, a social prescription offers the kind of help that doesn’t come in a tube or a bottle.

The idea behind social prescribing is to help you to have more control over your own health and find ways to improve how you feel in a way that suits you.

Studies show that patients with social prescriptions get better and feel better faster than those treated with medicine alone. And because it works, it’s happening more and more.

Continue reading about Social Prescribing.

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Travel Immunisations & Advice

Our Practice Nurses are available for advice and immunisations. An appointment should be made at least 6 weeks prior to travel. Further information including access to our online travel forms can be found here.