Answer a few short questions and we will get back to you within 2 working days. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during our opening hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday to Friday between the hours of 6pm to 9am. Please contact 111 during out of hours or 999 if this is an emergency.
Enquiries & Appointments telephone 01279 215 354
Out of Hours telephone 111
Fax number 01279 634639
Calls are recorded for security and training purposes.
The Ross Practice
Click on the map for a larger view of our location
All facilities are ground floor and are designed for ease of access.
There is a fully equipped toilet for the disabled located at the entrance foyer. If you need assistance to enter the building please ring the bell.
Parking in Keats House is severely restricted and is for use by medical staff only. This restriction is for your own safety and to allow freedom of access to doctors, nurses and the emergency services.
There is a large public car park across the road for the surgery.
The Ross Practice is committed to giving the best possible service and welcomes feedback from patients and visitors.
All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.
Please let us have your comments both positive and negative by writing to the practice manager, our postal address can be found above.
Your comments will help us to maintain our high standard of service.