Consult with your Doctor online
Answer a few short questions and we will get back to you within 2 working days.
See Consult with your Doctor online for further information.
Telephone Numbers
The Ross Practice telephone number for appointments and enquiries is 01279 215 354.
You can also telephone NHS 111 or go online by visiting 111.nhs.uk.
Fax number 01279 634639
Calls are recorded for security and training purposes.
Address and Location Map
Facilities for Disabled Patients
All facilities are ground floor and are designed for ease of access.
There is a fully equipped toilet for the disabled located at the entrance foyer. If you need assistance to enter the building please ring the bell.
Car Parking
Parking in Keats House is severely restricted and is for use by medical staff only. This restriction is for your own safety and to allow freedom of access to doctors, nurses and the emergency services.
There is a large public car park across the road for the surgery.
Patient Feedback
The Ross Practice is committed to giving the best possible service and welcomes feedback from patients and visitors.
All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.
Please let us have your comments both positive and negative by completing a Friends and Family Test.
Your comments will help us to maintain our high standard of service.