Repeat prescriptions can be ordered via the website, in person or via the prescription line 0844 5769426 and choose option 2
REPEAT PRESCRIPTIONS REQUESTED ON OR AFTER 1.12.12 WILL NOT BE READY FOR COLLECTION FOR 48 HOURS. IF THERE IS A QUERY WITH YOUR REQUEST, IT MAY TAKE LONGER FOR THE DOCTOR TO AUTHORISE. - THE PARTNERS OF THE ROSS PRACTICE 11.10.12
PLEASE NOTE: Prescription requests made via the website will not be actioned until the following working day. If you order at the weekend, the request will not be picked up until the Monday, or the Tuesday if it is a Bank Holiday weekend.
If you are genuinely unable to attend the surgery, we will visit you at home. Please make your request by 10.00a.m, so we can plan our rounds. Calls made after 12.30p.m will be dealt with by the Duty Doctor.
Out of Hours
We belong to PELC, a London based on-call service which uses the services of some local GP’s. Please call: 0844 5769426
Please telephone after 11.00a.m if you wish to find out the results of your blood test, x-ray, urine sample etc.
LOCAL CALL RATE TELEPHONE NUMBER:
We have had an additional local call rate telephone number installed at the practice: 01279 215354
Your call will be added to the queuing system along with the 0844 number.