The Ross Practice Website

stethescope-and-pills We take great pride in the quality of the medical services we provide. We hope you will find this website informative and helpful

You can find out information about medical conditions and diseases through our patient information leaflets as well as keep up to date with all the latest practice news and developments.

We are always looking to improve our services so please let us know what you think using the feedback form our contact page. We hope that with your help and co-operation we will be able to make this website an effective place for all your online needs.

If you have an accident causing an injury that may require stitching, or you think you may have broken a bone, you are advised to go straight to A & E. Or telephone NHS Direct ( 08 45 46 47)

Calls to our surgery telephone number 0844 576 9426: Calls to this number from a BT landline using BT standard rate will cost no more than 5 pence per minute. Calls from other providers may cost more.

(Site updated 14/05/2012)

Noticeboard

Repeat Prescriptions
Repeat prescriptions can be ordered via the website, in person or via the prescription line 0844 5769426 and choose option 2

PLEASE NOTE: Prescription requests made via the website will not be actioned until the following working day. If you order at the weekend, the request will not be picked up until the Monday, or the Tuesday if it is a Bank Holiday weekend.

WE ENDEAVOUR TO HAVE YOUR EMAIL REPEAT PRESCRIPTION REQUEST READY FOR COLLECTION THE FOLLOWING DAY AFTER 3.00PM HOWEVER ON OCCASIONS THERE IS A DELAY IN THE PRACTICE RECEIVING YOUR EMAIL AND THIS MAY RESULT IN YOUR PRESCRIPTION NOT BEING READY FOR COLLECTION WITHIN 24 HOURS.

Home visits
If you are genuinely unable to attend the surgery, we will visit you at home. Please make your request by 10.00a.m, so we can plan our rounds. Calls made after 12.30p.m will be dealt with by the Duty Doctor.

Out of Hours
We belong to PELC, a London based on-call service which uses the services of some local GP’s. Please call: 0844 5769426

Test Results
Please telephone after 11.00a.m if you wish to find out the results of your blood test, x-ray, urine sample etc.

SURGERY SHUT DOWNS:

Tuesday 3rd July 2012 from 12.30pm onwards

Pls call the usual surgery telephone number for out of hours cover contact

PRESCRIPTION requests will not be actioned whilst we are closed and therefore will not be ready until after 3.00pm two working days after the surgery is closed.

Further Information

PATIENT SURVEY

For quick medical advice online or on the telephone contact NHS Direct

NHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare services